Bookings and the room during a shift
- 1. Confirm a request in TelegramOpen the bot message about the new booking. Tap Confirm, the guest gets the confirmation
- 2. Phone bookings and walk-insTap New booking or the plus button on Today. For a guest at the door turn on Guests are already seated, the start time becomes now
- 3. Seat, complete, no-showWhen guests arrive, open the booking and tap Seat guests. When they leave, tap Complete and the table is free
- 4. Extend and reseatOpen the booking and tap +30 min or +1 h next to the end time. If another booking follows at this table, Ozzo offers to move one of the parties to a free table
- 5. Large partiesA large party request arrives marked No place assigned. Call the guest and check the details