Clients

The Clients module gathers the venue's guests by phone number, so you see who comes often, who did not show up and whom not to seat.

How to do it

1. 1The owner turns the module on in Clients, it adds 50 000 sum per month for this venue
2. 2Guests from past bookings appear right away, new ones are added with every booking
3. 3Search finds a guest by name or phone digits, sorting shows recent guests or the most frequent ones
4. 4Tap a guest to see visits, no-shows, cancellations and all their bookings
5. 5Add the VIP or Blacklist mark and leave a note for the team
6. 6If a guest has two numbers, open one card and tap Merge with another guest

Common questions

Why a booking is highlighted

A new booking from a blacklisted guest or a guest who missed bookings twice is highlighted in the CRM and in the Telegram message. VIP guests get a star.

Clients asks to turn the module on

The module is turned on per venue. Switch the venue at the top left or ask the owner to turn the module on.

Visits show 0 although the guest came

A visit is a past booking that is Confirmed, Seated or Completed. No-shows and cancellations do not count.